On-scene crisis intervention: psychological guidelines and communication strategies for first responders.
International journal of emergency mental health · 2010-01-01 · Other / unclear
Abstract
Effective emergency mental health intervention for victims of crime, natural disaster or terrorism begins the moment the first responders arrive. This article describes a range of on-scene crisis intervention options, including verbal communication, body language, behavioral strategies, and interpersonal style. The correct intervention in the first few moments and hours of a crisis can profoundly influence the recovery course of victims and survivors of catastrophic events.