"You can see those concentric rings going out": Emergency personnel's experiences treating overdose and perspectives on policy-level responses to the opioid crisis in New Hampshire.
Drug and Alcohol Dependence · 2019-09-13 · Qualitative study
Abstract
BACKGROUND: In parallel to a substantial increase in opioid overdose deaths in New Hampshire (NH), emergency personnel experienced an increase in opioid-related encounters. To inform public health responses to this crisis, insights into the experiences and perspectives of those emergency personnel who treat opioid-related overdoses are warranted. AIMS: Systematically examine emergency personnel's experiences treating opioid overdoses and obtain their perspectives on policy-level responses to the opioid crisis in NH. METHODS: Semi-structured qualitative interviews were conducted with 18 first responders [firefighters (n = 6), police officers (n = 6), emergency medical service providers (n = 6)] and 18 emergency department personnel employed in six NH counties. Interviews focused on emergency personnel's perspectives on fentanyl/heroin formulations, experiences treating overdoses, harm reduction strategies, and experiences with treatment referral. Interviews were audio recorded, transcribed verbatim, and analyzed using content analysis. RESULTS: Emergency personnel cited the potency and inconsistency of fentanyl-laced heroin as primary drivers of opioid overdose. Increases in overdose-related encounters took a substantial emotional toll on emergency personnel, who described a range of responses including feelings of burnout, exhaustion, and helplessness. While some emergency personnel felt conflicted about the implementation of harm reduction strategies like syringe services programs, others emphasized the necessity of these services. Emergency personnel expressed frustration with barriers to treatment referral in the state and recommended immediate treatment access after overdose events. CONCLUSIONS: Findings suggest that interventions addressing trauma and burnout are necessary to support emergency personnel, while expanded harm reduction and treatment access are critical to support those who experience opioid overdose in NH.
Abstract © the authors or publisher, via PubMed. Reuse and removal
Tags
Analgesics · Clinician perspective · Fentanyl · Heroin · Paramedics & EMTs · Poisoning & substance use · Fire service & police
Related articles
- Outcomes of law enforcement officer administered naloxone. (Am J Emerg Med, 2022)
- Opioid Epidemic Through the Lens of Prehospital Emergency Care: A 5-Year Descriptive Analysis of the Statewide Opioid Response Directive (SWORD) Surveillance Program. (Prehosp Emerg Care, 2025)
- Impact of the COVID-19 pandemic on opioid overdose and other adverse events in the USA and Canada: a systematic review. (Reg Anesth Pain Med, 2023)
- Opioid crisis at the Jersey Shore-special report. (J Public Health (Oxf), 2018)
- Overdose from Unintentional Fentanyl Use when Intending to Use a Non-opioid Substance: An Analysis of Medically Attended Opioid Overdose Events. (J Urban Health, 2024)
- Emergency Department-Administered Extended-Release Buprenorphine After Fentanyl Overdose Reversed by Emergency Medical Services With Naloxone. (J Emerg Med, 2026)