[Emergency call center in the era of choosing wisely: when to dispatch an ambulance ?].
Revue Medicale Suisse · 2021-08-04 · Other / unclear
Abstract
There is a growing demand for prehospital ambulance transport. These urgent transports however seem to be largely misused and are accompanied by risks. Several strategies have been studied with the aim of reducing demand on an already under pressure system. Sending alternative non-medical transport, a mobile nurse team or deciding not to transport a patient are some of these strategies that allow a reduction for urgent transport for non-critical patients. These various approaches bring benefits but still lack evidence regarding safety.
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Tags
Dispatchers & call takers · Cost & cost-effectiveness
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