Improving Emergency Service Quality and Patient Safety Through the Use of Cross-Sectoral Digital Feedback Systems - An Overview.
Studies in Health Technology and Informatics · 2023-05-02 · Systematic review
Abstract
BACKGROUND: Feedback is essential for personal and professional development, also in emergency services. However, EMS usually ends at the interface with the emergency department, thus, the long-term effect of initiated emergency measures often remains unclear for emergency personnel. Digital, data-driven tools providing systematic feedback on patients' outcome may be valuable to improve emergency service quality and patient safety. OBJECTIVES: To provide an overview about current approaches for cross-sectoral digital feedback systems in EMS. METHODS: Literature review in PubMed/MEDLINE and Google Scholar in accordance with the PRISMA statement. RESULTS: The search resulted in 567 articles out of which only three were identified as eligible. In only one study cross-sectoral feedback was used to improve quality. CONCLUSION: Although feedback is described as a method for improving the quality of the rescue service and feedback is also considered in the description of the requirements for digitization, there seems to be no technical implementation of a cross-sectoral feedback system so far.
Abstract © the authors or publisher, via PubMed. Reuse and removal
Tags
Communication & handover · Implementation · Telemedicine
Related articles
- Challenges and opportunities to improve efficiency and quality of prehospital emergency care using an mHealth platform: Qualitative study in Rwanda. (Afr J Emerg Med, 2023)
- Overcoming language barriers in paramedic care: a study protocol of the interventional trial 'DICTUM rescue' evaluating an app designed to improve communication between paramedics and foreign-language patients. (BMC Health Serv Res, 2020)
- The Scottish Emergency Care Summary--an evaluation of a national shared record system aiming to improve patient care: technology report. (Inform Prim Care, 2012)
- Perceptions of a Secure Cloud-Based Solution for Data Sharing During Acute Stroke Care: Qualitative Interview Study. (JMIR Form Res, 2022)
- Factors influencing the successful implementation of a novel digital health application to streamline multidisciplinary communication across multiple organisations for emergency care. (J Eval Clin Pract, 2024)
- Designing an App to Overcome Language Barriers in the Delivery of Emergency Medical Services: Participatory Development Process. (JMIR Mhealth Uhealth, 2021)