"There are two of us": Registered nurses' experience of teamwork and working alone in the Swedish ambulance service-a qualitative interview study.
International Emergency Nursing · 2024-12-01 · Qualitative study
Abstract
INTRODUCTION: In ambulance services, personnel often work together in teams. There are two personnel in ambulances, at least one of whom is a registered nurse. Besides leading nursing work, the registered nurse should be able to lead and work in teams. The registered nurse develops an intuitive approach through work experience, enabling them to act without analysing their actions. AIM: This study illuminates registered nurses' perceptions of factors affecting teamwork and solo work in ambulance care. METHOD: The sample consisted of ten registered nurses from ambulance stations in western Sweden. Semi-structured individual interviews were analysed using qualitative content analysis, according to Graneheim and Lundman (2004). RESULTS: Ambulance healthcare nurses emphasise continuous teamwork, where clear roles and effective communication are key. Team continuity fosters trust among colleagues for a safer work environment. Striking a balance between new and experienced staff is crucial. Experience and reflection are vital for building professional knowledge, instilling confidence, and fostering an intuitive approach. CONCLUSION: Secure teamwork and solo work require experience, continuity, distinct roles, communication, and reflection.
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Tags
Ambulance & prehospital nurses · Communication & handover · Clinician perspective · Teamwork & human factors
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